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|  |  | | Customer Reviews: | | | Average Customer Review: ( 47 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
53 of 56 found the following review helpful:
Poor quality drives Apr 29, 2010
By Casper Avoid this particular "JumpDrive Secure II" line of drives at all costs.
My company recently purchased mass quantities of these things in 4 and 8GB varities. My immediate group has 18 people, and most of our drives (all but two, I believe) have failed in some fashion.
My group has had one case of an out-and-out failure where data couldn't be recovered; but in most cases, the drives either (1) stopped being recognized as valid USB 2.0 devices and fall back to 1.0 speeds or (2) require the user to remove/reinsert the drive multiple times before the computer recognizes it.
Case (1) is a little strange because when you insert the drive, Windows will give you the common error stating that you have a USB 2.0 device that would perform faster if you plugged it into a USB 2.0 port. Then you're relegated to 1.0 speeds. This drove me nuts for quite some time, thinking I had a problem with the actual port on my laptop or with Windows drivers, etc. It wasn't until I tried my personal USB stick on that same laptop that I realized that the ports on the laptop were perfectly functioning 2.0 ports. Then I tried the malfunctioing Lexar on my desktop (with functioning 2.0 ports) and got the same error. Started asking around my group and ran into several people with the same issue.
Case (2) just seems like the hardware somehow wears/gets loose and fails after repeated use. One guy in my group showed us that he can plug his in, it's not detected, but if he "props it up" with one finger to adjust the angle of the drive in the USB slot, it detects it fine.
Some unlucky folks have both issues with their drives.
When we called our corporate IT department to get replacements, we noticed they'd swapped brands. The tech that brought my new USB stick told me they'd had many, many failures with the Lexar drives (so the issues obviously extended beyond my small group), forcing them to try a different brand of device.
25 of 27 found the following review helpful:
Won't work with a 64-bit computer Oct 17, 2009
By M. Spohn I love this product due to the great security software. However, be aware, if you have a 64-bit computer, you will not be able to access the secure vaults (thus, no security). I have contacted Lexar and they were not able to offer any timeline as to when they would have a patch to fix this problem.
11 of 11 found the following review helpful:
Secure II with Lexar JD worked with 64-bit after upgrading to v2.0 Jul 17, 2011
By Dale V. Keehan I was able to get my Lexar 1G SecureII working with Windows7-64bit after downloading "Secure II Software v2.0.0.1" from the lexar.com website.
13 of 15 found the following review helpful:
Nice drive, once you figure out the trick. Jan 27, 2010
By C. McGuire This seems like a perfectly nice little drive, except that when I tried to use it I got a message that I wasn't signed in as an Administrator and so I couldn't use the vault. I'm running Vista Home Premium 32-bit, and I am an administrator. Fortunately Lexar tech support was quick and helpful. You need to plug in the drive, open explorer, drill down to the Secure II icon, right click, click on Compatibility, and check the "run this program as an administrator" box. Its' a simple fix but kind of irritating that Lexar doesn't make it easy to find it.
3 of 3 found the following review helpful:
Great device! Sep 13, 2009
By Jon R. Helms I initially bought an 8GB on clearance while I was on vacation in NC and the performance was great. A week later I used it to install Windows 7 to a netbook with no DVD drive and Windows installed in 12 minutes! After that experience I decided to buy 4 of the 4GB versions and 1 of the 16GB versions. The 4GBs each have a different OS installer, the 16GB has all of my software installs such as World of Warcraft and MS Office and the software installs faster than from DVD. I highly recommend the Jumpdrive Secure II Plus series.
See all 47 customer reviews on Amazon.com
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