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|  | | | Customer Reviews: | | | Average Customer Review: ( 44 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
52 of 55 found the following review helpful:
 Poor quality drives Apr 29, 2010
By Casper
Avoid this particular "JumpDrive Secure II" line of drives at all costs.
My company recently purchased mass quantities of these things in 4 and 8GB varities. My immediate group has 18 people, and most of our drives (all but two, I believe) have failed in some fashion.
My group has had one case of an out-and-out failure where data couldn't be recovered; but in most cases, the drives either (1) stopped being recognized as valid USB 2.0 devices and fall back to 1.0 speeds or (2) require the user to remove/reinsert the drive multiple times before the computer recognizes it.
Case (1) is a little strange because when you insert the drive, Windows will give you the common error stating that you have a USB 2.0 device that would perform faster if you plugged it into a USB 2.0 port. Then you're relegated to 1.0 speeds. This drove me nuts for quite some time, thinking I had a problem with the actual port on my laptop or with Windows drivers, etc. It wasn't until I tried my personal USB stick on that same laptop that I realized that the ports on the laptop were perfectly functioning 2.0 ports. Then I tried the malfunctioing Lexar on my desktop (with functioning 2.0 ports) and got the same error. Started asking around my group and ran into several people with the same issue.
Case (2) just seems like the hardware somehow wears/gets loose and fails after repeated use. One guy in my group showed us that he can plug his in, it's not detected, but if he "props it up" with one finger to adjust the angle of the drive in the USB slot, it detects it fine.
Some unlucky folks have both issues with their drives.
When we called our corporate IT department to get replacements, we noticed they'd swapped brands. The tech that brought my new USB stick told me they'd had many, many failures with the Lexar drives (so the issues obviously extended beyond my small group), forcing them to try a different brand of device.
23 of 25 found the following review helpful:
Won't work with a 64-bit computer Oct 17, 2009
By M. Spohn
I love this product due to the great security software. However, be aware, if you have a 64-bit computer, you will not be able to access the secure vaults (thus, no security). I have contacted Lexar and they were not able to offer any timeline as to when they would have a patch to fix this problem.
9 of 9 found the following review helpful:
 Secure II with Lexar JD worked with 64-bit after upgrading to v2.0 Jul 17, 2011
By Dale V. Keehan
I was able to get my Lexar 1G SecureII working with Windows7-64bit after downloading "Secure II Software v2.0.0.1" from the lexar.com website.
12 of 14 found the following review helpful:
Nice drive, once you figure out the trick. Jan 27, 2010
By C. McGuire
This seems like a perfectly nice little drive, except that when I tried to use it I got a message that I wasn't signed in as an Administrator and so I couldn't use the vault. I'm running Vista Home Premium 32-bit, and I am an administrator. Fortunately Lexar tech support was quick and helpful. You need to plug in the drive, open explorer, drill down to the Secure II icon, right click, click on Compatibility, and check the "run this program as an administrator" box. Its' a simple fix but kind of irritating that Lexar doesn't make it easy to find it.
5 of 6 found the following review helpful:
Works great on Windows 7 May 06, 2010
By JB123
This USB stick and the SecureII encryption software work fine on Windows 7 provided you understand how Windows 7 works. Unlike XP, just being signed in as an administrator is not enough the execute some programs that could potentially modify your system. You must explicitly RUN the program as an administrator. Simply right click on the SecureII.exe and choose "Run as administrator". Then you will be able to open and create vaults.
See all 44 customer reviews on Amazon.com
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